Cookies Policy
This Cookies Policy explains how Joo Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other website terms that apply. By continuing to browse or use the website, you acknowledge that cookies may be used as described below. Where required, we will ask for your consent before placing non-essential cookies on your device.
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1. What are cookies?
Cookies are small text files that a website stores on your computer, mobile phone, tablet or another device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website function correctly, remember choices and provide information about how visitors use its pages.
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Some cookies are placed directly by Joo Casino. Other cookies may be placed by service providers that support website functions, security, analytics, advertising or other services. These third parties may use cookies or similar technologies in accordance with their own privacy notices and applicable requirements.
Cookies may be session cookies or persistent cookies. Session cookies are normally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The period for which a cookie remains may vary depending on its purpose and the settings of the relevant service.
Similar technologies can include pixels, tags, web beacons, local storage and software development kits. These technologies may perform functions similar to cookies, such as recognising a device, measuring activity or helping to protect an account. In this policy, we use the term cookies to include these technologies where appropriate.
2. How we use cookies
Joo Casino may use cookies for several purposes. The cookies used on a particular page or service may depend on how you access the website, whether you have an account, the features you use and the choices you make through our cookie settings.
Strictly necessary cookies
Strictly necessary cookies help the website operate and provide services you request. They may support account access, navigation, session management, security, fraud prevention, load balancing and the display of essential website features. These cookies are generally required for the website to function and cannot usually be switched off through our cookie preference tools.
Functionality cookies
Functionality cookies allow the website to remember information that affects how it appears or operates. For example, they may remember language, region, display or accessibility preferences. If these cookies are disabled, some preferences may not be retained and certain features may be less convenient to use.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, the time spent on a page, errors encountered and the general source of a visit. We use this information to assess performance, identify issues, improve content and make the website easier to use. Where possible, information used for analytics is handled in a way that reduces direct identification.
Security and risk-management cookies
Security-related cookies and similar technologies may help identify unusual activity, protect accounts, reduce automated abuse and support the prevention of fraud or other prohibited activity. These technologies may be important for maintaining a safer online environment and for helping us meet legal, regulatory and operational responsibilities.
Advertising and measurement cookies
Where used and permitted, advertising or measurement cookies may help deliver relevant information, measure the effectiveness of campaigns and understand how visitors reach the website. They may allow a browser or device to be recognised across websites or services. You can usually control these cookies through the cookie banner, preference centre or your browser settings.
Joo Casino does not use cookies to remove your responsibility to gamble within your means. Cookies and similar technologies may support website operations and account safety, but they do not determine whether gambling is suitable for you. If gambling is causing concern, use the responsible gambling tools available on the website and seek independent support where appropriate.
3. Your choices and browser settings
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them or select particular categories. Your choices may be saved in a preference cookie so that the website can remember them. If you delete that cookie, the notice may appear again.
You can also control cookies through your browser or device settings. Most browsers allow you to view, block or delete cookies, and some allow you to receive a warning before a cookie is stored. The instructions available from your browser or device provider will explain how to use these controls.
- Blocking all cookies may affect the operation, security or availability of parts of the website.
- Deleting cookies may remove saved preferences and require you to make selections again.
- Cookie controls usually apply only to the browser or device on which they are set.
- Opting out of advertising cookies may not remove all advertising, but it may make advertising less tailored.
- Some essential cookies cannot be disabled because they are needed to provide requested services or protect the website.
If you access the website from more than one browser or device, you may need to set your preferences separately on each one. Cookie choices may also be affected by updates to the website, browser, device or the technologies used by service providers.
You may be able to use additional controls provided by third-party analytics, advertising or social media services. These controls are operated by the relevant provider and may be subject to that provider's terms and privacy information. Joo Casino cannot guarantee the availability or effectiveness of third-party opt-out tools.
4. Further information and changes to this policy
Cookies may involve the collection of information such as an IP address, browser type, device type, operating system, approximate location, pages visited, referral information and interactions with the website. Some information may be capable of being linked with account or activity information where this is necessary for security, service delivery, legal compliance or another permitted purpose. Our Privacy Policy explains more about how personal information is collected, used, stored and disclosed.
Joo Casino may use service providers to host the website, provide security, operate analytics, support customer services, process activity or deliver other technical functions. These providers may process information on our behalf and may use cookies or similar technologies to perform their services. We expect providers to handle information in accordance with applicable contractual, privacy and security requirements.
Information obtained through cookies may be processed or stored in Australia or another country, depending on the service and the location of the relevant provider. Where personal information is handled across borders, we take steps required by applicable privacy laws. The availability of specific services may also depend on your location and the legal requirements that apply to online gambling.
We may update this Cookies Policy from time to time to reflect changes in technology, website functions, service providers, legal requirements or our practices. The updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so you remain informed about how cookies are used.
If you have questions about this policy or wish to exercise a privacy right, use the support or privacy contact method made available on the website. We will handle requests in accordance with applicable Australian privacy law and may need to verify your identity before responding. Nothing in this policy limits any rights you may have under applicable law.
By using the website after reviewing this policy, you confirm that you understand the role cookies may play in providing and improving the service. You can change your optional cookie preferences at any time through the available cookie controls or your browser settings.
